At Novagen Clinical Lab, we believe that knowledge empowers better health. That’s why we connect patients and healthcare professionals nationwide to a trusted network of certified genetic counselors who bring both compassion and clinical precision to every conversation. Our counseling services are accessible, secure, and flexible available by phone, video, or in-person (where applicable), with evening appointments and interpreter services for convenience.
Pre-test Counseling: We help patients understand the purpose, process, and potential outcomes of genetic testing. You’ll receive clear information, guidance on consent, and an open space to ask questions before testing begins.
Post-test Counseling: Once your results are available, our counselors provide one-on-one sessions to interpret findings and discuss what they mean for your health and your family. Compassionate emotional and social support is part of every session.
Ongoing Support: After testing, patients receive access to educational materials, personalized care resources, and trusted community networks for continued guidance and reassurance.
Referring your patient to our genetic counseling team is simple and streamlined:
Download & Complete the Referral Form.
Email the Completed Form along with relevant clinical notes to info@novagendx.com.
We’ll contact the patient directly to schedule an appointment. If we’re unable to reach them, we’ll notify the referring provider.
Receive a detailed summary report after the session, outlining the consultation, recommendations, and next steps for care.
Reach out to our patient counseling team at info@novagendx.com or call +1 (346) 635 8058
For clinicians managing complex genetic cases, Novagen Clinical Lab offers dedicated support from licensed genetic counselors who partner with you throughout the testing process.
Get started today