At Novagen Clinical Lab, we believe cost should never prevent patients from accessing important genetic insights. Our billing team works closely with families to help them understand insurance coverage, explore financial options, and access support programs when needed.
We partner with most major insurance providers, including private insurance, Medicaid, Medicare, and Tricare. For patients without coverage, we offer transparent self-pay pricing, zero-interest payment plans, and financial assistance options for those who qualify.
Once your healthcare provider requests a genetic test, our billing specialists will handle prior authorization with your insurance if required.
Your provider may check your insurance benefits to estimate potential costs. Please note: this is only an estimate. Final charges depend on insurance approval.
Your actual cost will depend on:
Even with insurance, you may receive a bill if your deductible has not been met, just like any other medical service.
We are committed to keeping genetic testing accessible for every family. Many patients qualify for partial or full assistance through our financial programs.
Sliding-scale pricing based on household income.
Interest-free installment options available.
Additional help for unexpected financial difficulties.
Our billing specialists are here to help answer your questions and guide you through the process.
info@novagendx.com
+1 (346) 635 8058
Monday - Friday: 9:00 AM - 5:00 PM
We aim to respond to all inquiries within 1 business day.
Quick, secure, and available 24/7
Use our online payment portal to view and pay bills anytime, from any device.